Returns and Exchanges
Return
Policy
Calistiana
Designs
808
S. Shary Rd. STE 5
PMB
#127
Mission,
TX 78572
Rosary Repairs
Wire
Wrapped Rosaries
Our
wire-wrapped products are made to last a lifetime, however, we understand that
accidents can occur. If your wire-wrapped item becomes defective within
the first three years of purchase, no charges will be made for labor. Depending
on the design, extent of damage and your location, we may have to charge
additional fees (see Additional Fees below.)
We
recommend that you return all components
(i.e. crucifix, center, beads and crystals) of the broken item to ensure that it
can be restored to its original condition. If the pieces are damaged or
lost, we will try to locate equivalent parts in order to restore your
rosary.
Flex-Wire Rosaries
We
use strong, professional grade, nylon coated multi strand stainless steel cable
for our beaded designs; however, this wire will break if stressed beyond its
rating. If your flex-wire item breaks within the first year of purchase, no
charges will be made for parts or labor. Depending on the design, extent of
damage and your location, we may have to charge additional fees (see Additional
Fees below.)
We
recommend that you return all components
(i.e. crucifix, center, beads and crystals) of the broken item to ensure that it
can be restored to its original condition. If the pieces are damaged or
lost, we will try to locate equivalent parts in order to restore your
rosary.
Additional
Fees
In
rare cases, your rosary may require special parts or extensive repairs. For
that reason we reserve the right to charge for the parts required
to complete the restoration. We also reserve the right to charge shipping and
insurance in order to return the restored items. Please contact us before
returning your damaged item so that we can best determine how to process your
repair.
[Home]
[What's New] [Wire Wrapped Rosaries]
[Patron
Saint Rosaries] [Beaded
Rosaries]
[Jewelry
Catalog] [Chaplets]
[Rosary
Bracelets] [Children's
Collection] [Sale]
[Links] [Customer Service]
Copyright � 2006-2013
Calistiana.com